CaitlinRae Permanent Jewelry Policy
Dainty • Delicate • Divine
Linked with Love

🔗 Repairs & Rewelding
• Complimentary rewelds within 90 days (with proof of purchase)
• After 90 days: $10 reweld fee
• Repairs available when possible (pricing varies by damage & metal)
• Lost chains are not eligible for free replacement
• We encourage you to visit us at future pop-ups or schedule an appointment in Mandeville, LA for rewelding
• Additional meet-up locations are offered at the discretion of the seller based on availability

💔 Breakage
Our jewelry is dainty and delicate by design
• Breakage may occur from daily wear, snagging, or pressure
• Repairs are always offered when possible
• Severely damaged chains may require replacement at cost

💰 Refunds & Exchanges
Each piece is custom-fit just for you
• All sales are final
• No refunds or exchanges after welding
• Concerns? Please contact us within 24 hours

📅 Appointments
• 24-hour notice required for cancellations/rescheduling
• Deposits are non-refundable but transferable with proper notice

⚠️ Please Note
• Jewelry may need to be removed for medical procedures, travel, or activities
• CaitlinRae is not responsible for damage, loss, or reactions after purchase

🧼 Care Tips
• Avoid harsh chemicals, lotions, and pools
• If needed, safely cut and return for rewelding

💖 Thank you for choosing CaitlinRae
Forever pieces, linked with love